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Management
When you take the time to define your core values and live by them, decision-making becomes extremely easy. You don't have to push your team forward. The mission, vision and values pull them in the right direction.
The Transformative Power of Orthodontics: A Smile JourneyOrthodontic treatment is more than just straightening teeth; it’s about transforming lives through the power of a smile. In my recent feature on Orthotown, A Smile Transformed, I discuss the incredible impact a smile can have on an individual’s confidence, health, and overall well-being. At the core of orthodontic care is the ability to provide patients with more than just aesthetic benefits. A person's smile is often one of the first things others notice. For patients with misaligned teeth, the effect on self-esteem can be profound. Orthodontic treatments, such as braces or aligners, help restore confidence by giving patients a…
Hierarchy Matters.In an interview with NVIDIA CEO Jensen Huang, the unconventional yet effective management style that has contributed to NVIDIA’s success was highlighted. Huang’s approach, characterized by having 60 direct reports, challenges traditional best practices in corporate management. Stripe founder Patrick Collison noted that such a structure is atypical, prompting an exploration of Huang’s reasoning. Breaking Down Barriers Huang’s philosophy centers on the democratization of information within the company. He eschews the conventional practice of one-on-one meetings, favoring a more inclusive approach: “I don’t do 1-on-1s, and almost everything I say, I say to everybody all the time. I don’t really…
On Time Management and ProductivityThere are two things I know about your life for sure: you have a lot to accomplish, and your time is limited. On average, you have about 4,000 weeks to live. The real question is, how are you going to use them? As Dan Sullivan aptly puts it, "People who spend most of their time putting out fires are usually also the arsonists." This highlights a critical point about time management: if you find yourself constantly dealing with urgent issues, it might be time to reassess how you’re managing your tasks. Among the three resources crucial for building an exceptional…
Marketing
Enhance practice visibility and brand awareness, attract new patients and build trust within the community. Ensure patients are well-informed and empowered to make the best healthcare decisions while improving access to quality care in your community.
The Hero’s JourneyI'm neck-deep finishing some work for a large international client and their marketing department. What the CMO likes to call "the hero's journey" I phrase as a question for the entire marketing team: If we don't know where they are, how can we help them get where they want to be? Most products and services are not marketed and advertised with this question in mind, but they should be if they want to be successful. From Broadway to Hollywood and Washington D.C. the story has been told a thousand times from "small town USA" and "rags to riches" the narrative…
Take Them Backwards.Eataly is an Italian fooderie that has opened stores in 31 cities in 12 countries around the globe. Before speaking to over 1,200 Italian entrepreneurs, Ashley and I took some time to visit the $118 million experiential park called FICO Eataly World. Located outside Bologna, Eataly World spans 25 acres with over 40 restaurants, pastures, food demonstration areas and learning centers. To get around the huge attraction, visitors can ride adult tricycles by famous Italian bike maker Bianchi. Farmers and chefs will teach 30 daily interactive workshops in the truest sense of farm to table. Eataly World plans to welcome…
Spreading Love and Smiles: Free Valentine’s Day Orthodontic Marketing TemplatesAs Cupid prepares to draw back his bow, we wanted to take a moment to express our heartfelt thanks to each and every one of our amazing orthodontic community members – that means you! Your unwavering support and dedication to creating beautiful smiles have made our journey together truly special. In the spirit of Valentine's Day, we've got a little something special for you. Drumroll, please... FREE Valentine's Day Marketing Templates We know running an orthodontic practice comes with its unique set of challenges, and we're here to make your life a bit easier. Our team has crafted some delightful…
Leadership
Inspire and motivate your team, foster a positive work environment and boost employee morale. Learn how to make informed decisions, set clear goals and allocate resources efficiently so that patient care and outcomes are maximized. A culture of excellence, innovation and compassion begins here.
The Monty Hall ParadoxThe Monty Hall paradox is a famous probability puzzle that continues to stump many people, highlighting the ways in which our intuitions about chance can lead us astray. The puzzle is based on the classic game show Let’s Make a Deal, where the host, Monty Hall, presents a contestant with three doors. Behind one door is a car (the prize), and behind the other two are goats. The contestant picks a door, after which Monty—who knows what’s behind each door—opens one of the other two doors, intentionally revealing a goat. Monty then offers the contestant the chance to switch to…
Broken Windows, Broken Business.Broken Windows, Broken Business by Michael Levine is a book we use frequently in my businesses, on stage at seminars, and in the practices of our members at Burleson Seminars. It’s based on a simple but powerful premise brought forward by criminologists James Q. Wilson and George Kelling. This theory posits that visible signs of disorder—like broken windows—can lead to more serious crime and antisocial behavior. Levine adapts this concept to the business world, arguing that seemingly minor issues, when left unaddressed, can spiral into significant problems that damage your company’s reputation, customer satisfaction, and ultimately, your bottom line. Why It…
Waiting ForeverThe Florida Panthers won the Stanley Cup this year. The story of their coach, Paul Maurice, as captured by Jason Gay in the Wall Street Journal, is a poignant reminder of the power of patience and perseverance in building a successful career. Maurice's journey through the ranks of professional hockey, culminating in his ultimate triumph at age 57, serves as an inspiring example of how success is often a long game, requiring years—if not decades—of dedicated effort. Maurice’s career began with the now-defunct Hartford Whalers and saw him traverse a variety of teams and leagues, including stints with the Carolina…
“This will make a huge impact in our practice and on the rest of my career. I just cannot say enough… the results are amazing!”— Dr. Dante Gonzalez
“The best information I’ve implemented into our office in almost 20 years of orthodontic practice.”— Dr. Lisa Grant
“This has challenged everything I thought I knew...about how my practice works and what drives growth. This has drastically changed how I practice.”— Dr. Jim Stork